For schools, course creators and edtech teams

Education Virtual Assistant Services for Growing EdTech Businesses

Running a course or a small school means answering the same login question forty times, chasing certificates and keeping the LMS tidy. A GetFriday assistant handles that admin. AI drafts answers to common student questions and helps turn your notes into course materials, and your assistant checks everything first.

Get help with your programme See the task list
Teachable, Thinkific, Canvas and more
Cover across student time zones
AI-drafted student replies
The problem

Students notice slow replies

Enrolment, student records and course updates all take time, and in small schools and lean edtech teams, that time comes straight out of teaching or building the product.

  • Support emails build up while you're preparing lessons or marking.
  • Enrolments, certificates and access problems take hours every week.
  • Course pages and schedules fall out of date between cohorts.
  • A full-time support hire is a lot for a programme that runs in waves.
Education virtual assistant managing student support and course content
How it works

How your assistant supports a course

Your assistant handles questions with a clear answer and passes the rest to you. AI gives them a fast first draft; they make sure each reply fits the student asking.

Before a cohort

Enrolments processed, welcome emails sent, access checked and live sessions scheduled.

While it runs, with AI

AI drafts answers to common questions from your course content. Your assistant checks each one, sends it and passes anything tricky to you.

After it ends

Certificates issued, feedback forms sent and results summarised for you.

Getting started

Up and running within a week

Most clients are handing over real work within the first few days. This is how it usually goes.

1

Tell us about your programme

How you work, which tools you use, and the first jobs you'd like to hand over.

2

Meet your assistant

We match you with an assistant who has worked with educators and edtech teams before, usually within one business day.

3

Start small

Your assistant shadows a few tasks first, learns how you like things done, then takes them over.

4

Change your hours when you need to

Add hours in busy months and drop back when things quieten down. No rehiring, no retraining.

What we handle for educators

Student support

Answering questions about course content, access and technical problems.

Enrolment

Sign-ups, payment issues, welcome emails and access set-up.

Course content

Lessons, resources and announcements uploaded and kept current in your LMS.

Scheduling

Live sessions, office hours and cohort calendars arranged across time zones.

Certificates and progress

Completion tracked and certificates issued when students finish.

Enrolment marketing

Launch emails and social posts scheduled ahead of each intake.

Your tools

We work in the tools you already use

Your assistant works in your LMS, scheduling and communication tools.

Learning platform

Canvas, Teachable, Thinkific or your existing LMS.

Scheduling

Calendly or your institution's booking system.

Student records

Your student information system or records process.

Communication

Email, SMS or your platform's messaging tools.

Who it's for

Support that fits how you teach

A tutor and an edtech startup need different things. This is how we usually help each.

Tutors and small schools

You're teaching, scheduling and handling enrolment yourself.

Your assistant takes on scheduling and enrolment, so more of your time goes on teaching.

Edtech startups

Support tickets and onboarding compete with product work for the same small team.

Your assistant handles routine support and onboarding emails, so the team can keep building.

Online course creators

Student questions and course updates take more time than making new courses.

Your assistant looks after student support and updates, so you can get back to creating.

What changes

What's different once you've handed it over

The list of tasks matters less than what stops landing on your desk.

Week one

Student questions are answered the same day. Access problems get fixed before students give up.

First month

Course pages and schedules stay current. Certificates go out as soon as students finish.

After that

You spend your time teaching and creating. A bigger intake no longer means a bigger inbox for you.

What educators tell us

Donahue Models & Talent
Donahue Models & Talent

“From managing my calendar, sending timely reminders to my interviewees, and providing assistance with other miscellaneous tasks, My VA handles everything with efficiency. She's very responsive and quick to adapt to any new tasks I have assigned to her, allowing me to focus on other aspects and the growth of my business. Highly recommended to anyone looking to streamline their work processes with ease!”

Same-Day

Typical reply time on student questions

2005

The year GetFriday started

80+

Countries our clients work from

24/7

Team cover, even when your assistant is off

Questions educators ask before starting

What course creators and programme teams usually want to know first.

Client working with a GetFriday virtual assistant

Usually. It comes down to which platform you use and what skills the work needs. We can handle course updates, learning materials, enrolment records and course communications. We’ll look at your platform first and agree on how much help you need before anyone gets onboarded.

Think student records, enrolment, appointments, documents, email, data entry and course updates. Passing those on means less routine admin for you and a calmer day. One thing to settle early: student information needs proper privacy and access controls.

Mostly the recurring work: admin, course and enrolment coordination, research, customer enquiries, data management and organizing content. With that covered, educators and business teams can put their time into building programs, supporting learners and improving what they offer.

Yes. We can collect and organize education information, look into competing courses and providers, pull public industry data together and build summaries or comparison tables. It helps with planning and decisions. Don’t treat it as final, though. Check anything important against reliable, current sources.

Yes. Learning materials, course info, enrolment records, training sessions and approved communications are all things we can handle. How much we cover depends on your requirements and platforms. If your LMS or any specialized technical needs are involved, tell us and we’ll confirm before onboarding.

Yes. We can cover enquiries from prospective students, CRM records, application and enrolment stages, consultations and follow-ups, so your records stay organized and enquiries keep moving. Decide on communication guidelines, response expectations and escalation steps before we onboard.

Yes. Working to your approved guidelines, we can reply to enquiries, manage email, send reminders, book consultations and follow up on pending requests, so prospective and current students hear from you on time. If a question needs academic guidance, an admissions decision or specialist help, it should go to the right team.

Give your students quicker answers

Tell us about your programme and we'll match you with an AI-enabled assistant, usually within one business day.

Get started