For small business owners

Virtual Assistant for Small Business and Everything That Piles Up

In a small business, the owner usually does the admin, the customer emails, the invoices and the bookings, on top of the actual work. A GetFriday virtual assistant takes on the daily jobs that pile up. AI drafts emails, quotes and summaries, and your assistant checks and sends them.

Get help with your business See the task list
One assistant for everyday admin
Backup assistant included
AI-drafted emails and quotes
The problem

You didn't start a business to do admin

Most small business owners spend a surprising part of the week on things that aren't the business itself: inboxes, invoices, bookings, supplier calls. It's rarely one big job, just a lot of small ones.

  • Customer emails wait while you're doing the actual work.
  • Invoices go out late and payments get chased later still.
  • Bookings, suppliers and paperwork fill your evenings.
  • A full-time hire is a big step for a few hours of admin a day.
Small business owner working with a virtual assistant
How it works

One assistant for the daily work

Your assistant learns how your business runs and picks up whatever's on the list that day. AI speeds up the writing; your assistant keeps it accurate.

Inbox and customers

Customer emails answered, enquiries logged and anything that needs you flagged.

Money admin

Invoices raised, payments chased and receipts filed for your bookkeeper.

AI-assisted paperwork

AI drafts quotes, emails and short reports from your notes. Your assistant checks the details and sends them, or passes them to you to approve.

Getting started

Up and running within a week

Most clients are handing over real work within the first few days. This is how it usually goes.

1

Tell us about your business

How you work, which tools you use, and the first jobs you'd like to hand over.

2

Meet your assistant

We match you with an assistant who has worked with small businesses before, usually within one business day.

3

Start small

Your assistant shadows a few tasks first, learns how you like things done, then takes them over.

4

Change your hours when you need to

Add hours in busy months and drop back when things quieten down. No rehiring, no retraining.

What we handle for small businesses

General admin

Inbox, calendar, filing and the odd jobs that pile up.

Customer service

Emails, calls and enquiries answered promptly.

Invoicing

Invoices sent and late payers followed up.

Bookings and scheduling

Appointments, deliveries and supplier visits arranged.

Supplier coordination

Orders placed, quotes requested and deliveries chased.

Online presence

Google listing, reviews and simple social posts kept up to date.

Your tools

We work in the tools you already use

Your assistant works in the tools you already use.

Email and calendar

Gmail, Outlook or your business email.

Accounting

QuickBooks, Xero or your invoicing app.

Bookings

Calendly, Square or your booking system.

Customer messages

Phone, email, WhatsApp or your website chat.

Who it's for

Support that fits your business

A sole trader and a twenty-person company need different things. This is how we usually help each.

Sole traders

You're doing the work and running the business at the same time.

Your assistant handles the admin, so your evenings aren't spent on invoices.

Owner-operated shops and services

Customers, suppliers and staff all need the owner's attention.

Your assistant takes the calls and emails that don't need you.

Growing small companies

Admin is spread across a team that should be doing other things.

One shared assistant takes the routine work off everyone's plate.

What changes

What's different once you've handed it over

The list of tasks matters less than what stops landing on your desk.

Week one

Your inbox stops being something only you can manage. Customers hear back the same day.

First month

Invoices go out on time and get paid sooner. Bookings and supplier orders just happen.

After that

You spend your time on the business itself. Getting busier no longer means more admin for you.

What small business owners tell us

Cameron Greenebaum
Cameron Greenebaum

“Get Friday has been very helpful for my small business growth the team is transparent, quick, and very friendly highly recommend a VA for any small business owner.”

10+ Hrs/Wk

Typical time saved each week

2005

The year GetFriday started

80+

Countries our clients work from

24/7

Team cover, even when your assistant is off

Questions owners ask before starting

What small business owners usually want to know first.

Client working with a GetFriday virtual assistant

It can be, especially when you need help with certain tasks and don’t need someone full-time. The cost depends on the plan, how much work there is, the expertise involved and how much support you want. If you’re comparing options, count everything for each one: recruiting, training, benefits, software and the time spent managing the person.

Admin support, online research, data entry, calendar management, CRM updates and organizing documents are the main ones. Some bookkeeping, website or marketing tasks can come into it too. What fits depends on what you need and what we currently offer. A good place to begin is the recurring work that keeps dragging you away from running the business.

Yes. We can take on recurring admin like scheduling, data management, research, documentation and keeping contact databases up to date. That leaves you more time for customers, sales and growing the business. How much difference it makes depends on which tasks you hand over, how clear your instructions are, and how well the support fits your workflow.

By taking admin and operational work off the owner’s desk. Managing your lead database, research, scheduling, preparing reports, helping with customer communication. Once the repeatable work is covered, you’ve got more room for the big decisions, your customers and new opportunities.

Maybe, for some of the bookkeeping and accounting admin. It depends on our services and what you need. We could organize your financial records, keep transaction data up to date and prepare routine information for you to review. For tax advice, audits or regulated accounting work, confirm the scope and the qualifications needed first.

We might be able to help with some of it, depending on what we offer right now. Marketing research, content coordination, website updates, SEO admin and help with campaign reports are the sort of thing we mean. Decide whether you need admin help, specialist campaign execution or marketing strategy before we agree on the scope.

We can look at whether your website or e-commerce needs match what we offer. Depending on the scope, we could update website content, manage product information, do data entry, keep the catalog current and handle other admin. Before you hand anything over, confirm the platform works for us, what the technical requirements are, and what account access we’d need.

Hand over the admin, keep the business

Tell us about your business and we'll match you with an AI-enabled assistant, usually within one business day.

Get started